Support agents that follow your rules.
Build an AI agent that answers from your own documents, or a flow agent that runs the exact steps you design and never improvises, or a hybrid of the two. Put it on your website or connect it to your support inbox.
Decide how much freedom your agent gets
Some conversations need a helpful answer in plain language. Others need the same steps in the same order every time. Many need both. Flexaura builds all three, from the same dashboard.
AI agent
Answers in its own words, using the documents and web pages you give it. Good when questions are open-ended and a helpful answer is what counts.
Flow agent
Pro and TeamEvery reply is text you wrote. The agent walks through the steps you laid out on a canvas, in order, the same way for every visitor.
Hybrid agent
Pro and TeamRuns your flows for the tasks that must go exactly to plan, and answers everything else in its own words from your documents.
Draw the conversation. Ship exactly that.
For the tasks where a creative answer is the wrong answer. Lay out each step, connect your systems, and know what your agent will say before a customer ever sees it.
A visual canvas
Add steps, connect them and drag them where you want. Prefer text? Edit the same flow as JSON.
Answers that are checked
Ask for an email, phone number, date, amount or your own pattern, and ask again when the answer doesn't fit.
Your systems, in the loop
Call your APIs over HTTPS, keep fields from the response and branch on what came back.
Verified visitors
Pass a signed token from your own login so a flow can check who it's talking to before it touches an account.
Test before you publish
Chat with your draft right from the canvas and see the path it took, step by step.
Safe publishing
Broken paths are caught before a flow goes live, and a visitor halfway through a task finishes it on the version they started.
From blank page to live agent in three steps
Choose an agent type
Start an AI agent from a template or from scratch, open a blank canvas for a flow agent, or set up a hybrid that does both.
Give it what it needs
Upload documents for an AI agent, draw the steps for a flow agent, or both for a hybrid. Then try it in the Playground.
Put it in front of customers
Paste one script tag, use the React component or an iframe, or connect your support inbox.
The parts you'd otherwise build yourself
Channels, knowledge, models, safety checks and reporting come with every workspace.
On your website and in your inbox
Add the chat widget with one script tag, the React component or an iframe. Or give the agent an email address and let it answer support email.
Answers from your own content
Upload files or add a web page by URL. Flexaura splits, indexes and searches them, so your AI agent answers from what you gave it.
Pick the model, or bring your own key
Choose OpenAI, Anthropic, Google or Groq for each agent. Use your own API key and pay the provider directly.
Know what every conversation costs
Track conversations, response times, cost, escalations and tool calls across your workspace or for a single agent.
Safety checks on incoming messages
Incoming messages are screened by a moderation model by default. Anything flagged is stopped before your agent replies.
A person when it matters
Take over any conversation from the dashboard, or let the agent hand off. Your replies appear as Support agent, and the bot stays quiet until you hand it back.
Every conversation on record
Read full histories, see which steps or tools ran on each reply, and get an email when a conversation needs a person.
Start free, scale when you're ready
Each message your visitors send, button presses included, uses credits for its reply. How many depends on the AI model, for example GPT-4o mini 1, Claude Haiku 4.5 5, Claude Opus 4.6 23. When tools run, each model call counts. Replies that use your own API key, flow agent replies and messages during a human handoff use 1 credit. A hybrid agent uses 1 credit when its flow replies and the model's price when its AI does. Tool and API calls cover AI agent tools and flow agent API steps.
Build your first agent today
Start with an AI agent on the free plan. Move to Pro when you want flow agents, email or more volume.